Service

Thielenhaus Microfinish takes "Customer Service" as service to the customer literally. Our goal is to provide customers using our products with maximum  availability, to secure the highest quality results and to ensure that the customers specific requirements remain the focus of our solutions.  Via service locations on three continents as well as a global information management system our customers receive a top service, no matter where they are located.

 

Thielenhaus Microfinish supports its machines with a 24 hour hotline, inspection and maintenance, spare parts, refurbishment of machines, training, subcontracting, tools, and oil.

Contact USA

Mike Cooper - Service Manager

+1 248 890 9242

mcooper(at)thielenhaus.us 

 

Troy Emmons - Service & Manufacturing Director

+1 248 347 1627

temmons(at)thielenhaus.us 

 

Jeannine Kretzschmer - Spare Parts & MicroTools

+1 248 347 1615

jk(at)thielenhaus.us 

Contact Europe

24h-Hotline: +49 202 481 112 

EMAIL HOTLINE (for sending photos / files)

 

Torsten Brandt - Head of Service Europe

+49 202 481 169

brandt(at)thielenhaus.com 

 

Oliver Dahm - Refurbishments & Inspections

+49 202 481 288

dahm(at)thielenhaus.com 

 

Barbara Naurath - Spare Parts

+49 202 481 239

naurath(at)thielenhaus.com  

 

Dennis Neumann - Spare Parts & MicroTools

+49 202 481 210

neumann(at)thielenhaus.com